PRIVACY POLICY

Your privacy is important to us. It is Laviture Ltd’s policy to respect your privacy regarding any information we may collect from you across our website, https://laviture.com, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us by sending e-mail to info@laviture.com.

Shipping

For purchases in EU and USA (excluding islands) shipping is free of charge.

For purchases in other countries (including the islands of EU and USA) the shipping fee is being calculated based on the taxes, delivery times and logistics fees individually.

Delivery time

Delivery time is between 1-3 weeks, depending on the delivery country and area. We normally despatch all orders within one working day after receiving the payment.During really busy periods like sales, we may take up to 1 month for some orders due to the high volumes.

Taxes and other duties

There can be additional duties and taxes applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient. LAVITURE is not required to inform customers of such additional costs and is not required to refund such costs to customer.

Returns

Returns should be made within 14 days after delivery of your shipment. The product should have to be in intact and unopened. The customer covers return shipping cost. We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for refund to apear in your account as transfers between payment systems might take a longer time. If returning an item that qualified you for a bonus gift, please include the bonus gift with your return. The gift product should be in intact and unopened. If you choose to keep the bonus gift, it’s value will be retracted from your refund.

Return of damaged products

If you received damaged products, please contact us by e-mail: info@laviture.com

Payment

You can use any of the payment types listed below to pay for your order. You will be offered to choose a payment method at the checkout.

Visa
Visa Electron
Mastercard
Maestro
Paypal
Bank transfer: Contact us via email for an invoice: info@laviture.com

We take security of your payments very seriously, therefore your details are safe with us. To protect transactions from fraud, all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.